Essential Job Functions:
Provide basic technical support in infrastructure services, assisting with routine tasks.
Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.
Support basic monitoring and routine troubleshooting of infrastructure systems.
Work with team members to address infrastructure-related needs and day-to-day operations.
Assist in the development and maintenance of infrastructure documentation.
Show eagerness to learn and grow in a technical role.
Develop foundational technical skills and knowledge.
Follow established best practices and standards in infrastructure service delivery, under supervision.

Basic Qualifications:
Entry level
Typically, 0-1 years of relevant work experience
A strong desire to gain experience in infrastructure technology analysis
A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus