0-2 YearsBengaluru,Chennai,Hyderabad,Kolkata,Mumbai,New Delhi,pune,
Mahansaria Tyres
Keyskills:MIS reporting,operational support, Sales, International sales, Marketing operations,Customer service, Management, Customer Service Executive
Not Disclosed
Posted by:
3 weeks ago
Job DescriptionActivities Responsibilities
Managing the Export Operation:
- Order booking, sending PI, planning dispatch according to customer need
- Sending CI, PL, BL other documents to customer
- Payment follow-up, asking documentation team to dispatch the BL other documents to customer on payment confirmation
- Taking care of license requirements as per different countries need
Handling Marketing Operations:
- Ensuring the requirement of POSM to the customer
Customer Service:
- Handling customer queries
- Timely response to customers
Collaborating with different departments:
- Collaborating with different departments to make sure that Sales, Marketing, Service Queries, Deliveries, etc. are handled efficiently
Operational Support to the Front-Line Managers:
- Supporting the front-line managers with the operational support
MIS Management:
- Generating and maintaining the various MIS reports
Claim Handling:
- Checking with technical team the reason of defect in the tire once received claim from the customer. If manufacturing defect, then informing the customer about the exact claim amount compensating the claim amount
Education and Experience Required Education: PGDM/MBA from B Schools (Tier I II), Freshers/Experienced Experience: 0 to 2 years
Industry:
Auto/Auto Ancillary
Functional Area:
ITES / BPO / KPO / Customer Service / Operations
Education:
UG: Any Specialization,
PG: Any Specialization,
Company Profile:
Mahansaria Tyres