0-3 YearsBengaluru,Chennai,Hyderabad,Kolkata,Mumbai,New Delhi,pune,
Acorn Universal Consultancy
Keyskills:back office, customer service, customer complaints, team handling, customer care
Not Disclosed
Posted by:
2 weeks ago
Job DescriptionAcorn Universal Consultancy is looking for Customer Service Assistant( Claims Asst) to join our dynamic team and embark on a rewarding career journey
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company\'s products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Industry:
Facility Management
Functional Area:
Site Engineering / Project Management
Education:
UG: Any Specialization,
PG: Any Specialization,
Company Profile:
Acorn Universal Consultancy LLP started with an aim to help companies become global and expose their brands to the worldwide market. As virtual assistants, we capably handle the adaptation in the global market process cost-effectively right from the word GO!